Frequently Asked Questions

Everything you need to know about V Beauty Pure products and services.

What is the typical shipping timeframe for orders?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location and selected carrier.

Do you offer a return policy for opened products?

For hygiene and safety reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.

Are V Beauty Pure gel polishes HEMA-free?

We prioritize professional-grade safety. Please check individual product descriptions for specific ingredient lists, as we offer a variety of formulas including HEMA-free options.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to monitor your delivery status.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay or Klarna.

Do you provide professional discounts for licensed nail technicians?

Yes, we offer a dedicated professional program. Licensed technicians can apply through our 'Pro Account' portal to access exclusive pricing and bulk sizes.