Returns & Exchanges
At V Beauty Pure, we want you to be completely satisfied with your professional nail and beauty supplies. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused products to ensure the highest standards of hygiene and quality.
Return Process
- 1.Verify Eligibility
Ensure your items are in their original, sealed packaging and were purchased within the last 30 days; please note that for safety reasons, used gels or liquids cannot be returned.
- 2.Contact Support
Email our customer service team with your order number and a brief explanation of the return to receive your Return Merchandise Authorization (RMA) number.
- 3.Package Your Items
Securely pack the items in their original box with the RMA number clearly written on the outside to prevent damage during transit.
- 4.Ship and Track
Send your package using a trackable shipping service; once received and inspected at our warehouse, your refund will be processed back to your original payment method within 7-10 business days.